Welcome to NAGROUP Transportation. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or booking our logistics services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
2. Services Provided
NAGROUP Transportation offers transportation and logistics services including cargo delivery, shipping, freight handling, and related support.
We reserve the right to modify or update any service without prior notice.
3. User Responsibilities
When using our services, you agree to provide accurate, complete, and updated information, including:
- Contact details
- Delivery instructions
- Payment information
- Correct cargo details (weight, size, type, etc.)
You must not use our services for illegal, restricted, or hazardous goods unless approved by us in writing.
4. Booking & Delivery
All bookings are subject to availability.
Delivery times are estimates and may vary due to traffic, weather, customs clearance, or unforeseen events.
We are not responsible for delays beyond our control.
5. Payment Terms
Payments must be completed using the accepted payment methods on our website or through direct billing.
We reserve the right to cancel or hold any shipment if payment is incomplete or fraudulent.
6. Cancellations & Refunds
Cancellation requests must be provided before the delivery process begins.
Refund eligibility is based on service status.
Once cargo is in transit, refunds may not be available.
7. Liability & Limitations
NAGROUP Transportation is not responsible for:
- Delays caused by external factors
- Incorrect delivery information provided by the customer
- Damaged goods due to improper packaging by the customer
- Losses caused by events beyond our control
Our liability is limited to the amount paid for the service, unless otherwise required by law.
8. Prohibited Items
Customers must not ship illegal, dangerous, or restricted items.
If prohibited goods are found, the shipment will be cancelled, and authorities may be notified.
9. Intellectual Property
All content on our website — text, logos, images, and designs — is the property of NAGROUP Transportation.
You may not copy, redistribute, or use our materials without written permission.
10. Privacy & Data Protection
Your personal information is handled according to our Privacy Policy.
By using our services, you agree to the way we collect and use data.
11. Third-Party Services
We may work with third-party services such as payment processors or delivery partners.
We are not responsible for the policies or actions of third parties.
12. Changes to Terms
We may update these Terms & Conditions at any time.
Any changes will be posted on this page with the new updated date.
13. Contact Information
For questions about these Terms & Conditions, please contact us:
NAGROUP Transportation
Address: Unit-19, 1345 Morningside Ave, Scarborough, ON M1B 5K3
Email: info@nagrouptransportation.com
Hotline: +1 705-905-6248